Selling cheap hot tubs does not mean giving cheap service as well

The hot tub market just like many business in the uk is very competitive, there are retailers on the high street as well as the internet and garden centres all trying to grab a lion’s share of the vast expenditure the average uk household spends on home and garden ware.

In recent years we have seen the emergence of top quality hot tubs from china like the Zspas brand which not only tick all the boxes for luxury but are also half the price of the older brands. These modern and inventive brands have given a fresh look to the hot tub market.

With these top quality cheap hot tubs, the competition has reaching new heights and there are now extra dimensions required from each supplier to gain the converted order.

It  does not matter what price the customer pays for a hot tub, the item they have bought is still a luxury item and therefore they demand a top quality customer service and also and extra dimensions to when the delivery time approaches.

At hottubsuppliers we help with all of the set up of the hot tub from verbal and written advice to also organising concrete bases, electricians, crane or hiab operatives nationwide and installation engineers.   Also with access to gardens we make viewings if local to Leicester but also rely on active communication with the customer and also use photographs taken of gardens and gateways to judge and consider all delivery matters to ensure a smooth delivery process.

These jobs are not an extra charge, these are all part of the service the customer warrants and deserves.

With the extra dimensions  to the new breed of hot tub suppliers, where service aswell as prices are a prime USP, the purchase of cheap hot tubs will not be an excuse or reason to be given by the supplier to give bad service and those who do will soon find them losing allot of sales no matter what their selling prices are.

 

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